Klarna

What is Klarna and how do I use it?

Klarna is a service that allows our customers the ability to buy now and pay later. Purchases made with Klarna are done so in four equal payments, completed every two weeks without any interest. 

If Klarna is available in your country, it will appear as a featured payment option on our checkout page. To use Klarna, shop through our website and check out as usual. When selecting your payment method, choose Klarna. You will be directed to the Klarna website and asked to log in (or register if you’re a first-time user). After confirming your payment details, you will be able to complete your order.

For more information, visit the Klarna website for a comprehensive list of frequently asked questions. If you have a question about your Klarna account, please contact the Klarna Customer Service Team directly for further assistance.


How will I receive my refund if I paid using Klarna?

All refunds will be issued once the original product in your return has been received by our team. Your refund will be processed to the original payment method. Refunds can take 5–10 business days to appear on your statement.  

Payment by installments can be processed differently, depending on your payment schedule, how much you have paid before returning your order, and if you have requested a full or partial refund. Please note you may be asked to continue making payments. 


For more information, visit the Klarna website.


How do I return a product purchased with Klarna?

Returning products purchased with Klarna must be done in accordance with Popsy's return policy.

Please, contact our team to receive your return label and send your order back to us.

All refunds will be issued once the original product has been received by our team. Your refund will be processed to the original payment method. Refunds can take 5–10 business days to appear on your statement. Payment by installments can be processed differently depending on your payment schedule, how much you have paid before returning your order, and if you have requested a full or partial refund. Please note you may be asked to continue making payments. For more information, visit the Klarna website.

 

What if I cannot complete a Klarna payment?

To avoid missing a payment, we suggest downloading the Klarna app to receive notifications and reminders of your upcoming payments.

Payments through Klarna are scheduled every two weeks. If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. For more information, visit the Klarna website.