Is the iPad Smart Keyboard not working? Here's how to fix it

Is the iPad Smart Keyboard not working? Here's how to fix it

If your iPad Smart Keyboard is not working, it can be frustrating and confusing. Here are some possible reasons and solutions:


The keyboard is not connected or recognized by the iPad. Check the connection between the keyboard and the iPad, and make sure the Smart Connector pins are clean and aligned. If necessary, disconnect and reconnect the keyboard, or restart the iPad.


The keyboard is low on battery or not charged. Check the battery status of the keyboard in the iPad's Battery widget or Control Center, and charge it if needed. You can also conserve battery by turning off the keyboard or adjusting the backlight brightness when not in use.

Mode and languages

The keyboard is in the wrong mode or language. Check the keyboard's input source and layout settings, and switch to the appropriate one. You can customize the keyboard settings in the iPad's Settings app under General > Keyboard.


Other reasons the Ipad Smart keyboards might stop working

The iPad Smart Keyboard provides a laptop-like typing experience with its lightweight, portable, and user-friendly design. However, it may encounter occasional malfunctions or issues. Here are a few more examples:

  • Loose or dirty Smart Connector pins;
  • Damaged or frayed cable;
  • Software update or compatibility issue;
  • Stuck or damaged keys;
  • Physical damage or impact;
  • Overheating or temperature fluctuation;
  • System or hardware malfunction.

Many of these issues can be troubleshot without seeking service care and support. Following simple tips and solutions, you can often fix the problem and get your keyboard working again. It can save you time and money and help you avoid the hassle of dealing with customer support or repair services.

How do I reset my iPad Smart Keyboard?

If your iPad Smart Keyboard is still not working after checking the above issues, you may need to reset it. Here are the steps to reset the Smart Keyboard:

  • Disconnect the Smart Keyboard from the iPad;
  • Go to the iPad's Settings app;
  • Tap on General;
  • Scroll down and tap on Reset;
  • Tap on Reset Keyboard Dictionary;
  • Reconnect the Smart Keyboard to the iPad.

It should reset the Smart Keyboard and clear any cache or errors that may have caused it to malfunction.

How do I clean my iPad Smart Keyboard?

To keep your iPad Smart Keyboard in good condition and prevent dirt or debris from interfering with its performance, you should clean it regularly. Here are some tips on how to clean the Smart Keyboard:

Use a soft, lint-free cloth to wipe the keyboard and cover. Avoid using water or liquids that can damage the keyboard. Or even a tiny brush or compressed air to remove dust or crumbs from the gaps between the keys.

Cleaning solutions

You can use a mild cleaner or alcohol solution to disinfect the keyboard. Apply the cleaner to the cloth, not directly to the keyboard, and avoid getting it into the Smart Connector or ports.

Why is my iPad Smart Keyboard typing the wrong characters?

If your iPad Smart Keyboard is typing the wrong characters or symbols, it may be a software or hardware issue. Here are some possible solutions:

Language and layout

Check the language and layout settings of the keyboard and the iPad. Make sure they match and are correct. You can switch to another language and then back to the original one to refresh the settings.

Caps Lock

Check if the Shift or Caps Lock keys are stuck or damaged. Press them a few times to see if they respond correctly. If not, you may need to replace the keyboard or have it repaired.

Finally, Check if there is any debris or liquid on or under the keys. Use the cleaning methods described above to remove them.


How can I update my iPad Smart Keyboard?

Like other devices, the iPad Smart Keyboard may receive software updates that improve its performance or fix bugs. To update your Smart Keyboard, you need to update your iPad to the latest iOS or iPadOS. Here are the steps:

  • Go to the iPad's Settings app.
  • Tap on General.
  • Tap on Software Update.
  • If there is an update available, tap on Download and Install.

Then, you have to wait for the update to download and install. Depending on the update size and your internet connection speed, it may take several minutes or more. Finally, Restart your iPad and reconnect the Smart Keyboard.

After the update, your Smart Keyboard should work better and have fewer issues. If you still have problems with the keyboard, try resetting it or contact Apple Support for further assistance.

How can I customize my iPad Smart Keyboard?

The iPad Smart Keyboard has built-in features and shortcuts that can make typing and navigation faster and easier. Here are some ways to customize the Smart Keyboard:

Use keyboard shortcuts

The Smart Keyboard has shortcut keys that perform everyday actions, such as copying, pasting, undoing, and searching. Using the iPad's Settings app under General > Keyboard > Shortcuts, you can also create shortcuts.

Use function keys 

The Smart Keyboard has a row of function keys that can control the iPad's brightness, volume, playback, and more. You can customize these keys or assign them to specific apps or actions.

Use auto-correction and prediction 

The iPad has a built-in auto-correction and prediction feature that can correct your spelling and suggest words as you type. You can enable or disable this feature in the iPad's Settings app under General > Keyboard.

Use third-party apps or tools 

Many third-party apps and tools can enhance the Smart Keyboard's functionality or add new features, such as text expanders, macros, or dictation software. You can search for these apps in the App Store or online.


In conclusion, the iPad Smart Keyboard is a valuable and versatile accessory that can boost your productivity and creativity on the iPad. However, like any technology, it can have issues or require maintenance from time to time. 

By following the tips and solutions in this article, you can fix most of the common problems with the Smart Keyboard and enjoy its benefits for a long time.


Where can you find the best deals to upgrade your Ipad?

Popsy offers affordable prices, a 12-month warranty, and a 30-day return policy if you're in the market for a new iPad. Visit our online store to find great deals on refurbished iPads, with discounts of up to 70%.

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